Privacy Policy

Who we are

This website (arizepower.com) is operated by Arize Power Solutions, '3', Trinity Hive, B-2/3, Sector-2, Udaya Society, Tatibandh, Raipur, Chhattisgarh, India ("Arize", "we", "us"). [To be confirmed by Arize: legal entity type and registration details].

For any privacy question or request, contact us at care@arizepower.com or +91 78798 11110.

Information we collect

This website does not have user accounts and does not store form entries on its own servers. We receive personal information only in these ways:

Enquiry, quotation and job-application forms: when you submit a form, your device's email app opens with your details pre-filled and addressed to us. We receive the information only if you send that email. It may include your name, organisation, email address, phone number, project location, service of interest, message and, for job applications, a profile or resume link.

Direct contact: information you include when you email or call us.

Technical data: our hosting provider (Vercel) processes standard request data such as IP address, browser type and the pages requested in order to deliver and secure the website.

Fonts: pages load typefaces from Google Fonts, so your browser sends your IP address and browser details to Google when fetching them.

How we use it

We do not sell personal information and do not use it for advertising or profiling.

To respond to enquiries and prepare quotations or proposals you ask for.

To assess job applications you send us.

To operate, secure and troubleshoot the website.

To meet legal, tax and regulatory obligations.

Legal basis and consent

We process personal information that you choose to send us for the purpose for which you sent it, and as otherwise permitted under the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and rules made under them. You may withdraw consent at any time by writing to us; this does not affect processing already carried out.

Sharing

We share personal information only with service providers who help us run our business (such as email and hosting providers), with professional advisers, or where required by law or by a competent authority. [To be confirmed by Arize: list of any other processors or partners who receive enquiry data].

Retention

We keep enquiry and application emails only as long as needed for the purpose above and for legal or accounting requirements. [To be confirmed by Arize: retention period for enquiries and job applications].

Security

The website is served only over HTTPS. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information we hold.

Your rights

Subject to applicable law, you may ask to access a summary of your personal information, correct or update it, have it erased, nominate another person to exercise your rights, and raise a grievance. Write to care@arizepower.com and we will respond within a reasonable time.

Grievance Officer

[To be confirmed by Arize: name and designation of the Grievance Officer]. Email: care@arizepower.com. Address: '3', Trinity Hive, B-2/3, Sector-2, Udaya Society, Tatibandh, Raipur, Chhattisgarh, India.

Children

This website is intended for businesses and adults. We do not knowingly collect personal information from children under 18.

Changes

We may update this policy. The date at the top shows the latest version.